Customer satisfaction is our top priority, making us the go-to place for customized pet portraits. We are committed to ensuring you are happy with your portrait and will do everything in our power to achieve that goal.
Lost 3D Crystal Photo
Guarantee: If your 3D crystal photo is unfortunately lost during express delivery, we will immediately send you a new one free of charge.
Artwork Damage
If your artwork is damaged upon delivery, please contact our customer service. We will immediately remake and send you a new 3D crystal photo item free of charge.
100% satisfaction guaranteed
Upon receiving the 3D crystal photo, if you are not completely satisfied with it, you have the option to return it in its original packaging within 30 days of receipt for a full refund. Please contact us for the return address.