Yes, we ship pet portraits worldwide free of charge, and we always use fully traceable shipping methods.
Not at all. We design portraits for pets of all shapes and sizes. Cats, horses, rabbits and anything in between. All animals are welcome!
If you don't like your custom artwork we will edit it as per your requests. We print once you tell us you're happy.
Customer satisfaction is our top priority, making us the go-to place for customized pet portraits. We are committed to ensuring you are happy with your portrait and will do everything in our power to achieve that goal.
Lost Painting Guarantee
If your painting is unfortunately lost during express delivery, we will immediately send you a new one free of charge.
Artwork Damage
If your artwork is damaged upon delivery, please contact our customer service. We will immediately remake and send you a new painting free of charge.
100% satisfaction guaranteed
Upon receiving the portrait, if you are not completely satisfied with it, you have the option to return it in its original packaging within 30 days of receipt for a full refund. Please contact us for the return address.
Yes, Pethandmade offers free previews and unlimited edits for all orders. You will typically see a sample of your pet artwork within 1-2 days of placing your order. You can then provide any feedback or suggestions before production and shipping.
Left Example ✔️: Soft lighting and clear facial details allow the artist to see the real sparkle in your pet’s eyes.
Right Example ❌: Dark or backlit photos hide important features and diminish the life-like quality of the final artwork.
Left Example ✔️: A full, front-facing image shows the nose, eyes, ears, and structure clearly—essential for accuracy.
Right Example ❌: Back or side views can’t provide the necessary details, resulting in a less precise likeness.
Left Example ✔️: Close-up shots display fur texture and expression, helping us create richer, more vivid results.
Right Example ❌: Distant photos blur features and make it difficult to recreate what makes your pet unique.
