Order Processing Time
The custom product delivery cycle is 2-4 weeks, while non-custom products are delivered within 7 days from the order creation date.
Please note, orders will be shipped in the sequence they are received.
We reserve the right to change the delivery time at any time, and we will notify you accordingly.
We will do our best to meet the established delivery deadlines, but unforeseen circumstances may occur.
If you have any questions or concerns, please email us at: gll547521@gmail.com.
International Shipping
We offer free shipping for all orders using FedEx or USPS.
Please provide your email for customization details, or contact us via WhatsApp to discuss additional customization options.
Luck Company Ltd. does not assume responsibility for any additional import duties or taxes for international shipments. Buyers are responsible for arranging payment of all applicable fees upon receipt of goods.
Incorrect Address Disclaimer
Please carefully review your shipping address before placing your order. We accept address changes before the order is shipped; however, once the order is dispatched, we cannot accommodate address modifications.
Please note, we only ship to residential and business addresses, not to PO Boxes, APO, or FPO addresses. If delivery issues arise due to an incorrect address provided by Luck, we will either reship the order or issue a refund to the customer.